At Eco Luxe Gems, we want to ensure you’re completely satisfied with your purchase. We offer a simple and hassle-free return policy for sealed products.

Returns

• You can return any sealed product within 30 days of purchase for a full refund.
• To initiate a return, please contact us with your order number and the reason for your return.
• We will provide you with a return shipping label (if applicable) and instructions on how to return the product.
• Once we receive the returned product and verify that it is sealed and in unused condition, we will issue a full refund to your original payment method.

Non-Returnable Items

• We cannot accept returns for opened or used products.
• Damaged products are not eligible for return or refund.

Damaged Products

• If you receive a damaged product, please contact us immediately with your order number and a description of the damage.
• We will work with you to resolve the issue, which may include a replacement product or a full refund.

Shipping Costs

• You will be responsible for the cost of return shipping unless the product is damaged or incorrect.

Questions

If you have any questions about our return policy, please don’t hesitate to contact us.

Please note: This return policy may be subject to change without notice.